Customer Service

Do you want to contact us after hours or maybe just save yourself a phone call?

Click the links below to print any of the forms from your computer. Complete them at your convenience, then fax or mail to us.

Forms available for download:

Unit Sale/Refinance Info sheet

Please see your specific Association’s webpage for additional forms including Unit Owner Data Forms, Automatic Debit (ACH) forms, and any applicable pet requests, rental requests, etc.

Do you have a maintenance issue?
You may contact the office during normal business hours, or speak with our answering service after hours.  You may also click on Resident Maintenance Request in the above banner to have your request emailed to us.


The Adobe Reader is required to read PDF files. It’s FREE and easy to download and install.  Click here to get it.

Fax or mail completed forms to Lorell Management:

84 Richardson Ave, Norton, MA 02766
Telephone (800) 656-7355
Fax (508) 222-1211

Questions? Call us at or send us an email.

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